ForteBank’s branch network spans 11 locations across Kazakhstan, each branch reflecting the core design DNA crafted by DINN — the “Bank with a Smile.” This approach ensures that while each branch adapts to local specificity, all retain a recognizable identity rooted in warmth and accessibility
The design DNA emphasizes human connection: soft forms, approachable color palettes, clear signage, and moments of visual delight. In each branch, open consultation areas and self-service zones are balanced with intimate lounge spaces where customers can interact comfortably. The architecture supports this through generous daylighting, acoustically considerate partitions, and quality materials that evoke trust
Every branch translates the DNA into its context: flagship branches may push decorative lighting and sculptural elements, while smaller ones focus on essential elements - logo forms, brand accents, unified furniture style, and spatial logic. Across all 11, the design story is consistent: “Bank with a Smile” is not just a slogan but an experiential promise — friendly, transparent, and respectful of the customer
Together, the network stands as a living system: individual but unified, local but branded, functional but human. ForteBank’s branches thus become more than service points — they are touchpoints of the brand’s promise in each city